The Deversus Blog
A Custom Software Development Company’s Blog
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Rogers recently released an iPhone app that lets users easily check their account balance, usage statistics, and even make payments via credit card. I thought this would be of interest to some of you, so here it is. From iPhoneInCanada.ca:
A few months ago, Rogers/Fido updated their websites to provide customers with the ability to view their wireless usage in almost real-time. The information was updated every four hours and gave users a great tool to track wireless usage.
To expand on that functionality and to set themselves apart from the other two Canadian iPhone carriers, Rogers and Fido have released new apps called “My Account”. The apps require no inputting of account credentials and simply pull everything from your iPhone network connection and SIM card.
Both Rogers and Fido each have their own version of the app and both apps provide customers with their wireless usage. Like the website, users can see minutes, messages and data usage right from their iPhone, which updates every 20 minutes instead of four hours as on the Rogers/Fido websites. The apps also allow customers to view their current balance and make a payment via credit card.
Read the full article here.
We recently upgraded our web server to a dedicated package with 1&1. After being moved to the wrong type of server, we called 1&1’s customer service department to try and have the issue resolved. Our experience with them was so bad, I’ve decided to write a short article about the importance of customer service and the consequences that even one bad customer experience can bring.
Our Attempt to Upgrade Our Hosting Package with 1and1
The issue, in a nutshell, was that we were misinformed about what server package we were being upgraded to. Being a customer with 1&1 Internet for about 6 years (transferring the account from my old web development business to Deversus in between), we’ve grown to the point where we require a dedicated web server to meet our needs. I used 1and1’s Switch Package feature via their control panel to process the upgrade. The Switch Package experience was awful, at best. It gave a terse listing of the available servers and their associated costs, with no description or links to indicate what the server package contained. After Googleing the package of interest (the 1&1 Dedicated Server Dual-Core M Website), we decided to go with that (as a caveat, the Dual-Core M package description we read was from the 1and1 UK website and is no longer on the US website).
Three days later, the upgrade was complete — sort of. It was at this point that we realized we had been upgraded to 1and1’s “dedicated managed server” and not a “dedicated root server” like we were expecting. We hadn’t a clue that there was even such an option. While one could blame us for not doing our due diligence to make sure of what we were getting, the general lack of information throughout the process was simply unacceptable.
- Great for determining colors on a website (RGB and Hex values) with the eyedropper feature, placed nicely in the status bar.
- Awesome for web developers/UI developers who often take screenshots of web pages. This Add-On eliminates the need to photoshop out the toolbar and Browser window. It also allows you to take a screenshot of the viewable area or the entire page.
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